TERMS AND PRIVACY POLICY OF THE STORE

PAR.1 SCOPE

PKT.1 The subject of individual arrangements and agreements are the following conditions that apply to all legal transactions between the seller DANTE INDUSTRIES-PEN RAZOR and customers, regardless of whether they are consumers or entrepreneurs.

POINT. 2 Unless agreed otherwise, the inclusion of own customer conditions is excluded.

PAR.2 CONCLUSION

PKT.1 Presentation of goods in the seller’s online store is not a binding offer by the seller, but only a non-binding invitation for the customer to submit an appropriate purchase offer to the seller.

PKT.2 You can add one or more products to the basket. During the ordering process, enter your details and wishes regarding the order. Payments, deliveries as below. It is only after clicking the order button that we provide a binding offer to conclude a purchase contract.

PKT.3. Seller confirms receipt of the customer’s order by sending an order confirmation e-mail. Receiving an order confirmation email is tantamount to concluding a sales contract at the same time.

PAR.3 PRICES

PKT.1. All prices in the store are given in (PLN, EUR, USD, CAD, AUD, GBP) and include VAT.

PKT.2. Product prices include packaging costs, the cost of transport is not included in the price of the goods.

PAR. 4 PAYMENTS

POINT. 1 The final price for the placed order results from the contract.

PKT.2 Payment can be made via

  1. on-line transfer
  2. traditional transfer
  3. payment by credit card or debit card
  4. shipping on delivery
  5. blik code
  6. MASTERPASS
  7. payment via the PAYPAL account

Payment outside PAYPAL and downloading supports TPAY.

PAR. 5 DELIVERY

POINT1 Ordered goods will be forwarded for processing (shipment) no later than 7 days from receipt of payment or order placed with payment for delivery, unless a different delivery date is indicated in the remarks.

PKT.2. Unless agreed otherwise, the delivery of goods from our warehouse will be made to the address given in the order.

PAR.6 SHIPMENT

PKT.1. The costs of shipping to the customer depend on the type of delivery and the country of delivery.

PAR. 7 DISCLAIMER

PKT.1. The delivered goods are the property of the seller, until the payment is fully settled.

PAR. 8 RESIGNATION

POINT. 1 From this contract, you have the right to withdraw from the contract within 14 days of receiving the parcel.

POINT. 2 In order to exercise the right of resignation, you must send an unambiguous statement about your decision to the e-mail address penrazor@penrazor.eu. This declaration of withdrawal from the contract should be sent before the end of the withdrawal period.

PKT.3. After receiving the returned goods, the seller will refund to the buyer the sum for returned goods, deducting shipping costs and a commission due to a 3% refund. The money will be returned within 14 days. To return cash, we use the same payment method that was used in the original transaction.

PO.4. After exercising the right to withdraw from the contract, the customer bears the costs of returning the parcel.

PAR.9 REFUSED

PKT.1. The seller has the right to refuse to refund cash for the returned goods in the following cases:

  • Damaged product or packaging
  • Damage to seals
  • Incomplete product
  • Used goods.

PAR.10 GUARANTEE

PKT.1 The guarantee between the seller and the individual customer is 24 months.

PKT.2. The guarantee between the seller and the client running a business is 12 months.

PKT.3 The time-limited warranty does not apply to the PENRAZOR-PROFESSIONAL tool (so-called “sharp tongue”) made of surgical stainless steel, which has a lifetime guarantee.

PAR.11 LIABILITY

PKT.1. Issues of the seller’s liability are governed by relevant laws.

PAR.12 DATA PROTECTION

PKT.1. The Seller collects, processes and stores the personal data of the buyer only to the extent necessary to execute orders and to the extent permitted by law. The seller will not share the buyer’s personal data with third parties or use it for other purposes, unless the buyer consents to it or it is required by law.

PKT.2. Use of the buyer’s personal data for marketing activities, i.e. sending customer information, publication in newsletters, advertisements, etc. – only with a certified consent of the customer.

PKT.3. The customer has the right at any time to obtain information on the storage of his personal data.

PKT.4. The customer always has the right to withdraw from the contract in relation to the granted consent.

PKT.5. The administrator of the customer’s personal data is the DANTE INDUSTRIES-PENRAZOR.

PAR.13 THE CHOICE OF LAW (OW)

PKT.1 Each contract between the seller and the customer is regulated by the law of the Republic of Poland, including international sales.

PAR.14 FINAL PROVISIONS

PKT.1. The language of the contract is Polish.

PKT.2. The place of jurisdiction for all disputes arising from the contract between the seller and the buyer is the District Court of the city of the seller.